TABLE OF CONTENTS

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1.1 What is a business? 📖

1.2 Types of business entities ⚠️

1.3 Business objectives ⚠️

1.4 Stakeholders ⚠️

1.5 Growth and evolution ⚠️

1.6 Multinational companies/MNCs ⚠️

2.1 Introduction to human resource management 📖

2.2 Organisational structure ⚠️

2.3 Leadership and management ⚠️

2.4 Motivation and demotivation ⚠️

2.5 Organisational/corporate culture (HL only) ⚠️

2.6 Communication ⚠️

2.7 Industrial/employee relations (HL only) ⚠️

3.1 Introduction to finance ⚠️

3.2 Sources of finance ⚠️

3.3 Costs and revenues ⚠️

3.4 Final accounts 📖

3.5 Profitability and liquidity ratio analysis ⚠️

3.6 Debt/equity ratio analysis (HL only) ⚠️

3.7 Cash flow ⚠️

3.8 Investment appraisal ⚠️

3.9 Budgets (HL only) ⚠️

4.1 Introduction to marketing 📖

4.2 Marketing planning ⚠️

4.3 Sales forecasting (HL only) ⚠️

4.4 Market research ⚠️

4.5 The seven Ps of the marketing mix ⚠️

4.6 International marketing (HL only) ⚠️

5.1 Introduction to operations management ⚠️

5.2 Operations methods 📖

5.3 Lean production and quality management (HL only) ⚠️

5.4 Location ⚠️

5.5 Break-even analysis ⚠️

5.6 Production planning (HL only) ⚠️

5.7 Crisis management and contingency planning (HL only) ⚠️

5.8 Research and development (HL only) ⚠️

5.9 Management information systems (HL only) ⚠️

Toolkit 1. SWOT analysis ⚠️

Toolkit 2. Ansoff matrix ⚠️

Toolkit 3. STEEPLE analysis ⚠️

Toolkit 4. Boston Consulting Group (BCG) matrix ⚠️

Toolkit 5. Business plan ⚠️

Toolkit 6. Decision tree ⚠️

Toolkit 7. Descriptive statistics ⚠️

Toolkit 8. Circular business models ⚠️

Toolkit 9. Force field analysis (HL only) ⚠️

Toolkit 10. Gantt chart (HL only) ⚠️

Toolkit 11. Hofstede’s cultural dimensions (HL only) ⚠️

Toolkit 12. Porter's generic strategies (HL only) ⚠️

Toolkit 13. Contribution (HL only) ⚠️

Toolkit 14. Critical path analysis (HL only) ⚠️

Toolkit 15. Simple linear regression (HL only) ⚠️

- How to teach/learn BM — in production

- How to answer exam questions (2/4/6/10/17-markers) — in production

- What to do with the key concepts (CCES) — in production

- How to write IA — in production

- How to write EE — in production