How to solve problems with payment?
Artists usually accept payment on Boosty via donation pools, but sometimes there are happened problems with this method, so there some options that you can try:
• Wait some time and try again (1 hour, if failed again - 1 day)
• Chose another payment method (PayPal, cards, Qiwi)
• Contact with me and we'll chose another method on page (donation pool, paid post, subscription level)
• Wait some time and try again (1 hour, if failed again - 1 day)
• Chose another payment method (PayPal, cards, Qiwi)
• Contact with me and we'll chose another method on page (donation pool, paid post, subscription level)
Don't forget to notify me about any problems you are facing on Boosty!
Also here other extra options, if all previous did not give a result (use only by agreement with artist):
• Try to make payment to other creator on Boosty
• Make payment via another service
Also here other extra options, if all previous did not give a result (use only by agreement with artist):
• Try to make payment to other creator on Boosty
• Make payment via another service
strane000
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Strane000
Danielius Jakubovic, If you try to make payment with paypal, it's not available now, Boosty support suggest an option to use HipoLink (It is a service from the same developers as boosty, and payment via PayPal is accepted there, verified), OR - If this payment try was made with card, I've heard that this issue occurs with military bank cards such as USAA, NAVY FEDERAL, Credit Union, Holiday club, PENFED bank cards, so you can try to use a simple card, if you have. If you are not from the USA, pay attention that for a successful transfer, your card must be enabled for international transactions.
Danielius Jakubovic
yeah this is just me to turn on 3D secure identification but the bank told me to contact them and they telling that 3D secure must been able to transaction is completed so they just now ping pong
me from side to side
rodrygerr
Hello, I see that you have talked about this topic and I wanted to see if you can help me.
I'm trying to subscribe to someone's Boosty channel, and I'm continually getting this error "we are unable to complete the payment". I have checked my card details, I have seen that my card has enough balance to pay the subscription, and everything is correct, I even contacted my bank to see if there was any problem, and they told me that everything was in order.
If you could give me any advice to resolve this I would greatly appreciate it, I don't know what to do anymore 😢.
My card is Visa and it's international.
I'm trying to subscribe to someone's Boosty channel, and I'm continually getting this error "we are unable to complete the payment". I have checked my card details, I have seen that my card has enough balance to pay the subscription, and everything is correct, I even contacted my bank to see if there was any problem, and they told me that everything was in order.
If you could give me any advice to resolve this I would greatly appreciate it, I don't know what to do anymore 😢.
My card is Visa and it's international.
Strane000
rodrygerr, You should contact Boosty support with this problem. I myself have never had to buy subscriptions from anyone on Boosty, but in chats I often see problems regarding them.
Jenny
Hello there. I'm currently have this problem now paying an artist. In my end, it said it's sent but don't understand why they don't see what I see..
DEMCINER MORNING SHOW
Hello, I have successfully connected my bank card, my number and verified my account and I cant see any error on payment and still I cant receive money on boosty
