What to do if you have problems with payment?
Unfortunately, this is the only way to accept payments here in Russia. And it doesn't always work without problems. What should I do if the payment for a subscription or a post does not go through?
1. Try to copy the link to another browser or open it on another device.
Sometimes this solves all problems at once. Sometimes problems may be due to the language of the site, please switch to English in advance.
2. Check that the correct card payment method is selected. Make sure your bank card is connected to 3D secure. If not, please try another card or another available payment method.
3. Sometimes the payment goes through once, and then the problems begin. Try to link the same card or paypal again.
4. Sometimes it doesn't work at all. Then you can ask friends or acquaintances to make a payment, and return the money to them in a way convenient for you. Please note that a subscription can be bought as a gift to another user :) To do this, click on the gift box icon next to "Subscription Levels".
Detailed payment instructions and some tips below:
WARNING! I won't see any information about your address, because Boosty's service receives the payment, not me directly! You definitely need to write all the information by emai DemiurgusDreams@gmail.com or in private messages here (or better, both there and there!)
A few notes: between step 3 and 4, you have to wait for the larger PayPal button to load. It only takes a few seconds, but if you try to click too fast, it can confuse the system and you have to refresh the page and start over.
Also, once you have bought something, Boosty will link your paypal to your account. If you have issues purchasing, please go to settings and remove PayPal as a payment method. This resets the process and usually fixes any problems.
Please make sure that:
— you've chosen the right payment service (NOT for russian cards);
— if you previously managed to register your card but it doesn't work,
try to add a new card or delete and then enter your card information
again;
— your bank didn't on 3D-secure. Call your bank and ask if they can
turn it on. Or try to use PayPal;
If PayPal doesn't work:
— call their support or try to send small cast ($1 or $2). If small
cash works, it means that it is a PayPal error.
-Make sure that the operation on your part is carried out not in rubles, but in dollars. Choose to pay in dollars if the system gives you this option.
I hope this helps you deal with technical difficulties!
Many thanks to my regular customers for the tips and help in compiling this instruction :)
